Protecting your personal information

Privacy Policy for Surrey Hills Motor Company

At Surrey Hills Motor Company, we are committed to protecting your privacy and ensuring your personal information is handled in accordance with the General Data Protection Regulation (GDPR) regulations. This Privacy Policy outlines how we collect, use, store, and share your personal data.


1. Who we are

Surrey Hills Motor Company is a UK-based company used car dealership that offers finance, warranty on cars for sale, buys cars outright, and offers a sale-or-return service.


2. What information do we collect and why?

We collect personal information from you when you visit our website, make an enquiry, or purchase a vehicle from us. The information we may collect includes your name, address, email address, telephone number, and payment information.

We use this information to:

  • Provide you with the services you have requested
  • Process your payments
  • Communicate with you about your purchase or enquiry
  • Provide you with marketing information about our products and services (where you have given us permission to do so)


3. How do we protect your personal information?

We take the security of your personal information seriously and have implemented appropriate measures to ensure it is protected against unauthorised access, loss, or misuse. We use industry-standard encryption technology to protect your payment information when you make a purchase from us.


4. Who do we share your personal information with?

We may share your personal information with third-party service providers who help us to provide our services to you. These providers include payment processors, delivery companies, and marketing agencies.

We may also share your personal information with our finance partners if you choose to finance your purchase through us.


5. How long do we keep your personal information?

We will only keep your personal information for as long as is necessary to provide the services you have requested or as required by law. We will securely delete or anonymise your personal information when it is no longer required.


6. Your rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request that we correct any inaccuracies in the personal information we hold about you
  • Request that we delete your personal information
  • Object to the processing of your personal information
  • Request that we restrict the processing of your personal information
  • Request that we transfer your personal information to another organisation

If you wish to exercise any of these rights, please contact us using the details provided in section 8.


7. Cookies

Our website uses cookies to enhance your experience and improve our services. Cookies are small text files that are placed on your device when you visit our website. We use cookies to:

  • Remember your preferences
  • Analyse how our website is used
  • Personalise content and advertising

You can choose to accept or decline cookies by changing the settings in your web browser. However, this may affect the functionality of our website.


8. Contact us

If you have any questions about our Privacy Policy or how we handle your personal information, please contact us by email at info@surreyhillsmotorcompany.co.uk or by post at Surrey Hills Motor Company, Fetcham Park House, Lower Road, Fetcham, KT22 9HD.


9. Changes to our Privacy Policy

We may update our Privacy Policy from time to time. Any changes we make will be posted on this page and, where appropriate, notified to you by email. Please check back regularly to see any updates or changes to our Privacy Policy.